Job Description

Website CSC Generation
At Backcountry, our mission is to connect people to their passions. Our four online stores—Backcountry, Competitive Cyclist, MotoSport and, SteepandCheap—aim to supply our customers with the gear, knowledge, and inspiration necessary to get out there and chase down life’s greatest moments. We do this by providing the biggest and best assortment of premium outdoor products, superior shopping experience, personalized Gearhead expertise, lightning-fast and accurate fulfillment, and inspirational, informative, and community-centered content. Â
We are looking for a dynamic and enthusiastic Gearhead (Sales Associate) to join our retail team. The successful candidate will be responsible for providing exceptional customer service, generating sales, and helping customers find the right outdoor gear and apparel for their needs. The ideal candidate should have a passion for outdoor activities and possess excellent communication and interpersonal skills.Â
This position will report into the [Reporting Manager Title].
What you get to do every day:
- Greet and assist customers with their purchasesÂ
- Provide product information, advice, and recommendations to customersÂ
- Process sales transactions accurately and efficientlyÂ
- Maintain a clean and organized store environmentÂ
- Manage inventory levels and restock merchandiseÂ
- Participate in company-wide promotions and marketing campaignsÂ
- Collaborate with the marketing and buying teams to ensure product offerings align with customer needsÂ
- Continuously strive to improve customer satisfaction and exceed sales targetsÂ
- Develop and maintain knowledge of products, industry trends, and competitorsÂ
- Specialized knowledge in skiing, snowboarding, biking, climbing, fly fishing, or other outdoor sport preferredÂ
- Outdoor industry and retail experience, nice to haveÂ
What you bring to the role:
- High school diploma or equivalent required; some college coursework preferredÂ
- Previous retail sales experience preferredÂ
- Excellent communication and customer service skills
- Strong attention to detail and organizational skills
- Ability to work in a fast-paced, team-oriented environment
- Basic computer skills and proficiency in Microsoft Office and point-of-sale systems
- Flexibility to work weekends, holidays, and evenings
- Passion for outdoor activities and knowledge of outdoor gear and apparelÂ
$17.50 – $18 an hour
Our mission is to connect people to their passions. Our four online stores—Backcountry, Competitive Cyclist, MotoSport, and SteepandCheap—aim to supply our customers with the gear, knowledge, and inspiration necessary to get out there and chase down life’s greatest moments. We do this by providing the biggest and best assortment of premium outdoor products, superior shopping experience, personalized Gearhead expertise, lightning-fast and accurate fulfillment, and inspirational, informative, and community-centered content.
We take this concept seriously, both personally and professionally, which for employees translates to careers with growth potential and the ability to take ownership and make an impact daily. Perks such as an excellent gear discount, an annual summer Adventure Contest, summer barbecues, and a pet-friendly office make for a fun work environment. Backcountry employees will have the benefit of working with colleagues who are passionate about their careers as well as the outdoors.
To apply for this job please visit jobs.lever.co.