Project Coordinator, Technical Services

Job Summary

The Technical Services Project Coordinator supports the Technical Services team by providing material recommendations, creating samples for customer testing, conducting internal product testing, and executing quoting and prepress tasks with precision. This role works closely with Customer Success and Manufacturing teams to ensure product specifications align with customer needs and manufacturing capabilities.

Additionally, the Technical Services Coordinator collaborates with the Project Manager on internal initiatives and client-driven solutions and works alongside the Senior Solutions Engineer to troubleshoot challenges related to manufacturing and machine processes. A key aspect of this role is clearing redlines, implementing process updates, and optimizing job specifications for efficiency, quality, and scalability.

Success in this role requires strong attention to detail, problem-solving skills, and the ability to work collaboratively across departments to drive continuous improvement in product development and manufacturing workflows.

Key Responsibilities

• Provide material recommendations
• Create samples for testing
• Conduct internal product testing:
• Execute quoting and prepress tasks
• Assist with technical an production troubleshooting
• Clear redlines and optimize job plans
• Ensure compliance and process optimization
• Project tracking and coordination
• Maintain alignment with multiple departments
• Manage Customer Success requests
• Maintain technical documentation
• Support Continuous Improvement
• Engage in industry and technical development
• Other duties as assigned

Who We’re Looking For

Education & Experience

• Associate’s or Bachelor’s Degree in Project Management, Manufacturing, Engineering, Graphic Communication or a related field preferred
• Relevant academic projects, internships, or hands-on coursework in a technical field will be considered in place of direct work experience.
• Experience in labeling, packaging, printing, or related industry is a bonus.

Skills & Qualifications

   Technical & Analytical Skills

• Ability to analyze job specifications, test data, and production feedback to identify opportunities for improvement
• Familiarity with prepress software and file setup for print production is. a plus; training is provided.
• Exposure to estimating, quoting, or working with custom manufacturing projects through coursework, internships or hands-on experience preferred

   Problem-Solving & Process Improvement

• Willingness to learn troubleshooting techniques for product and material-related issues in collaboration with production teams
• Strong analytical mindset to refine material selection, optimize job plans, and improve efficiency
• Experience working on process improvement projects, academic research, or team-based problem solving is a plus.

   Interpersonal Communication Skills

• Excellent verbal and written communication skills to collaborate across cross-functional teams
• Ability to explain technical concepts and testing results to both technical and non-technical audiences
• Strong attention to customer needs and ability to provide clear material and product recommendations

   Organization and Efficiency

• Detail-oriented, with strong documentation and record-keeping skills
• Ability to manage multiple projects and tasks while maintaining accuracy and efficiency
• Strong time management skills to meet deadlines in a fast-paced environment

What We Offer

• Comprehensive medical, dental, and vision insurance
• Health Reimbursement Account
• Flexible Spending Account
• Baseline Life Insurance, Company Paid
• Free Certified Financial Planning & Advisory Services
• Traditional and Roth 401k
• Generous Paid Leave and Company Holiday Pay
• Work-Life Balance
• Unique Cross-Training Opportunities
• Continuous Learning
• Recruitment Referral Bonus

About CleanMark

CleanMark Labels has been an innovator in high-performance labels for over 40 years. Our custom-engineered labels and tags meet the stringent demands of clean and sterile environments and withstand the harshest manufacturing conditions, from extreme temperatures to chemical exposure. Industry leading tech companies like Intel, Johnson & Johnson, Merck, and Pfizer, depend on CleanMark’s expertise to design and produce the labels that keep their cutting-edge processes running smoothly.

We’re proud to design and produce labels that support high-impact scientific research and technology development in the semiconductor, pharmaceutical, medical device, and other high-tech sectors. And, we empower CleanMark team members to reach similar heights in their own careers by providing regular opportunities for professional development, on-the-job learning, and cross-department collaboration.