IS Support Technician

Administration, Audio, Collaboration, Compliance, Customer, Customer Service, Cybersecurity, Education, Hardware, Maintenance, Management, Security, Software, Support, Technology
February 22, 2025
Other

Job Description

California Aeronautical University

We’re looking for a hands-on IT Support Technician to join our team! This role is mostly focused on hardware support, including troubleshooting, repairing, and maintaining computers, peripherals, and A/V equipment. The ideal candidate enjoys working with technology, solving technical issues, and supporting end users in a fast-paced educational environment.

What You’ll Do

  • Diagnose, repair, and maintain desktop computers, laptops, printers, and peripherals
  • Troubleshoot and resolve hardware, network, and software issues for faculty and staff
  • Install, configure, and upgrade hardware components and operating systems
  • Set up and support audio/visual (A/V) equipment for classrooms, events, and presentations
  • Assist with Microsoft 365 administration (Entra ID and Intune for user and device management)
  • Deploy and manage Intune policies for device compliance and security
  • Maintain IT asset inventory, ensuring hardware is properly documented and accounted for
  • Assist with system imaging, deployments, and hardware rollouts
  • Support IT infrastructure projects, including network equipment setup and maintenance
  • Ensure cybersecurity best practices are followed
  • Occasional travel to other CAU campus locations may be required for IT support

What We’re Looking For

  • 1+ years of professional IT support experience, with a strong focus on hardware troubleshooting and repair
  • Experience diagnosing and repairing computers, printers, and A/V equipment
  • Proficiency with Windows operating systems and basic networking concepts
  • Strong customer service and communication skills
  • Ability to work independently and prioritize tasks in a fast-paced environment
  • Hands-on experience with projectors, sound systems, and conference room technology is a plus
  • Experience with Microsoft 365 Entra ID (Azure AD) and Intune is a big plus
  • Certifications such as CompTIA A+, Network+, CNE, CCNA, or Microsoft 365 Certified: Modern Desktop Administrator are a plus but not required

Why Work at CAU in Bakersfield?

  • Work in a hands-on role with a strong emphasis on hardware support
  • Be part of a growing university with a strong aviation focus
  • Join a tight-knit IT team that values innovation and collaboration
  • Competitive salary and benefits

To apply for this job please visit workforcenow.adp.com.

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